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coys
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No mobile signal in Spain how to connect

Arrived in Spain no 3G virgin service pay monthly can't get into account until connected.
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J0hn
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Re: No mobile signal in Spain how to connect

Monthly contract phones are not set up to roam by default, you need to set it up, on your web account and then the phone (if you have the phone less than 3 months there could be a deposit required before they will allow roaming)
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Forum Team
Forum Team
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Re: No mobile signal in Spain how to connect

Hi coys,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that your service isn't working while in Spain.

I've been able to check your network settings and roaming is all setup for you. Is this working for you now? Please let me know.

 

Kind regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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