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No mobile services since the system upgrade

I have had no services on my mobile contract now for 33 days and all I get is they will e-mail the IT department and nothing still has not been done virgin mobile take the **bleep**

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Forum Team (Retired) Adam_L
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Re: No mobile services since the system upgrade

Hi Boltonlad,


Sorry to hear that you've had no mobile services for 33 days, I can only imagine this must be frustrating for you.


With this particular kind of issue and the history behind it, I would need to send you a PM (red envelope at the top) detailing the next steps.


I do apologise for any inconvenience caused by this, we like to ensure all our customer's services run smoothly.


It would be great if you could reply to me in the PM and then we can get this sorted for you.


Speak soon, 



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