Since moving to a new house I have very poor mobile reception- only from one upstairs window. My local Virgin shop says there's nothing they or I can do. Any advice?
If you are into contract very little as they are not mandated to supply a good signal everywhere. Buying out is the only answer.
What does the signal checker say for your new postcode. I suggest you use this one http://ee.co.uk/ee-and-me/why-ee/network/mobile-coverage
You could also check if there are problems at your address