No longer a VM £5 discount on new contract phones?
I've been a VM Broadband, phone and TV customer since the old days of NTL, longer than I care to remember and I've stuck with VM for the fantastic fibre speeds and reliability of service.
So when it came to mobiles, the choice was obvious for me and the family to all go virgin as virgin to virgin calls as all free - Fab!
Anyway, the wife's contract phone is up next month when so I started to look around. I noticed that you used to get a £5 discount on new contract phones being a loyal customer but this doesn't seem to happen anymore. The website still has the "Have you got Virgin Media broadband or TV in your home?" but where it used to discount £5, it has no use what so ever now.
Has this gone forever? Loyalty out the window again?
Re: No longer a VM £5 discount on new contract phones?
15-12-201512:07 - edited 15-12-201512:08
I completely understand where you come from, however, the "discount" isn't actually a physical discount that is applied to the account. This was just a reduced rate if you like on the cost of the plans
At present we are giving the same great price as a media price to all of our customers if you have the media services or not.
hope this helps
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Virgin Mobile Staff , However, All opinions are my own