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mifster
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No data or mobile phone signal

I'm in Chineham, Basingstoke and I have no service today- is there an issue with the service? Is there a website where we can check current service?

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Forum Team (Retired) Mat_H
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Re: No data or mobile phone signal

Hi mifster,

 

Welcome to the forums Smiley Happy

 

I'm really sorry that you're having issues with signal in Basingstoke. So I can look into this for you, are you able to PM me your full postcode?

 

You can do this by clicking on the image of my face and select the private message option on the right hand side.

 

Thanks,

Mat


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Forum Team (Retired) Mat_H
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Re: No data or mobile phone signal

Hi mifster,

 

Are you still having issues here?

 

I'm here if you need anything.

 

Thanks,


Mat


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Mohawk52
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Re: No data or mobile phone signal

Hi Mat I live in Chinham, Basingstoke[RG24 8TS] too and I am also having signal issues here as well. It's been very low, like 1 bar, or no signal at all since last Sunday. Is some tower work being done somewhere?

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enlli
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Message 5 of 6
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Re: No data or mobile phone signal

From EE Status checker

Last Updated : 12:27 09/08/2016
Services affectedThere is an issue with a site in your area which may be affecting the service.
Current statusOur engineers are working on restoring service as quickly as possible. We apologise for any inconvenience caused.
How long will it take to fix?We expect to have this issue fixed within three days.
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Forum Team (Retired) BenD_H
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Re: No data or mobile phone signal

Hi Mohawk52,

 

Welcome into the Community and thank you for posting.

 

It looks like there is still an issue with a mast in the area, however this is a supporting mast and rebooting the phone may help in this stituation.

 

Can you tell me if you are still having some problems?

 

Many thanks.

Ben


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