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Grundy51
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No Service

Anybody know why I've no mobile/text/data service in Rossendale, other Virgin user has! Is there a system issue, or is it just me?

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Re: No Service

Hi Grundy51,

 

Welcome to the community and thanks for posting.

 

I'm very sorry to hear you've got no mobile service in Rossendale. This is a massive inconvenience as you can't connect to anyone.

 

I've managed to check the masts in that area and I can see a few have been down. I'm unable to locate your exact address though as I don't have a postcode.

 

The masts appear to be back online now which is good news. Has the service been restored?

 

Hope to hear from you soon.

 

Thanks


Rich
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Grundy51
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Re: No Service

Back in service now. Virgin Mob. sent new SIM card. Suspect it therefore not to do with transmittors. Thanks for response and info. Not too impressed with website!
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Re: No Service

Hi Grundy51,

 

Thanks for getting back to me.

 

I'm really pleased to hear your phone service has been restored by replacing the SIM card.

 

If you have any further queries do not hesitate to put another post up.

 

Thanks


Rich
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