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Tilly3
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No SIM

I upgraded to an IPhone 6s Plus and received it today. However, no SIM came with my phone. My curren SIM is a micro sim and the new phone takes a nano SIM. Since I was upgrading and keeping my number, I assumed the correct SIM would be sent with my phone. Will it be coming in the post?

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Superuser
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Re: No SIM

Hi Tilly3,

 

first, are you sure that your current SIM isn't one of the multi "push out to size” type that you can make to the size you want?

If not, I'd advise giving the Virgin team a call on 789 from your mobile or 0345 6000 789 from any other phone & request a new SIM of the correct size.

 

AlexKid :-)

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Superuser
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Re: No SIM

Hi Tilly3,

 

first, are you sure that your current SIM isn't one of the multi "push out to size” type that you can make to the size you want?

If not, I'd advise giving the Virgin team a call on 789 from your mobile or 0345 6000 789 from any other phone & request a new SIM of the correct size.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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Tilly3
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Re: No SIM

Now I feel silly, lol. I had looked at the SIM, but I should have worn my glasses! Anyway, all good now. Thank you for your prompt help.

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