Menu
Reply
  • 1
  • 0
  • 0
2410Davie
Joining in
125 Views
Message 1 of 3
Flag for a moderator

No Order Confirmation emails??

Hi I placed an online order about 10 mins ago and still not had any confirmation emails yet, how long do these normally take as they wont dispatch till these are signed.

David

0 Kudos
Reply
  • 6.85K
  • 217
  • 511
Forum Team
Forum Team
91 Views
Message 2 of 3
Flag for a moderator

Re: No Order Confirmation emails??

Hi 2410Davie,

Welcome to the Community Forum and thanks for your post. It's great to see new faces here. I'm sorry to hear that you have not received a confirmation email for your online order. Apologies as well for the time it's taken to respond to your post. 

Checking into this, it looks like you have called in and made further arrangements. Has this been sorted out for you now? Please let me know.

 

Many thanks,


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


0 Kudos
Reply
  • 6.85K
  • 217
  • 511
Forum Team
Forum Team
77 Views
Message 3 of 3
Flag for a moderator

Re: No Order Confirmation emails??

Hi 2410Davie,

I'm checking back with you about the issue you reported with your Virgin Mobile order, as I haven't received a response from you yet.
If you are still having problems with this and would like for me to look into this for you, please let me know.
Many thanks,


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


0 Kudos
Reply