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No Internet connection?

A couple of hours ago my internet stopped working on my phone. I can use wifi still but when it's not on I have no internet connection. Ive still got plenty of data so no idea why I have no signal all of a sudden. Anyone else having this problem? I've tried the classics like turning the phone on a off, airplane mode, wifi on and off etc, any other ideas?

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Forum Team (Retired) Mat_H
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Re: No Internet connection?

Hi Emma1990,


Welcome to the forums Smiley Happy


I'm really sorry that you've had some issues with data on your phone.


Can you let me know if you're still having the problems? I'll be able to provide you with some diagnostics.

Let me know when you can.



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