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phil_i
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No Data Roaming in France & Belgium

Hi

Data Roaming not working for me. Check APN settings against the published values and checked my account to see data roaming is enabled - but still nothing.

Any ideas?

 

Phil

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Re: No Data Roaming in France & Belgium

Hi Phil,

Thank you for sending your details via PM. I have reset this on your account. It can take up to 24 hours for this to update on the network.

Just reboot your handset and retry.

Please let me know how this goes for you.

 

Kind regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help



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Re: No Data Roaming in France & Belgium

Hi Phil,

Sorry that you are having a problem with your roaming service. Thanks for letting me know that you've already checked your handset settings.

I'll need to take more details from you in order to check into this further. I will send you a private message requesting more information so that I can assist with this issue. Just click on the envelope icon at the top of this page.

 

Kind Regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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Re: No Data Roaming in France & Belgium

Hi Phil,

Thank you for sending your details via PM. I have reset this on your account. It can take up to 24 hours for this to update on the network.

Just reboot your handset and retry.

Please let me know how this goes for you.

 

Kind regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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phil_i
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Re: No Data Roaming in France & Belgium

Thank you, all sorted now and data flowing!

Regards, Phil

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