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swietrzykowska
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No 4G

Hi.

I am a new customer. I noticed I don't get 4G signal. I checked in several locations, they all should have 4G. I checked both indoor and outdoor. My phone is set up correctly. I'm using iPhone 7 in case this is important.

Any ideas?
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Forum Team
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Re: No 4G

Hi swietrzykowska,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your 4G signal.

If you are still having a problem with this, please have a look at our online Help & Support page: Get your iPhone ready for 4G.

Let me know how this goes for you.

 

Kind regards,

Terri

Virgin Media Forum Team

 


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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