I have had no 3G since I got up at 6am this morning, I have travelled 60 miles in distance and still have no 3G, is anyone else experiencing this issue? Turned data on and off, turned phone on and off, turned airlane mode on and off, still no joy.
Journey started in Worcester - No 3G, currently in Lichfield - No 3G
I just spoke to retentions and they said that an engineer is working on it and it should be fixed by 5 at the latest, but most likely earlier and to periodically turn the phone off and on throughout the day to check if it is fixed. I turned my phone off and on again after the call just to see if anything happens and as if by magic it was back and is working as it should, I am using my mobile internet not WiFi to send this post. So I would suggest either turning your phone off and on or speaking to retentions. Hope everyone's 3G is up and working soon
Anyone else spoke to Virgin about this ? seems to be a countrywide issue but not affecting everyone, apparently it went down about 3am and they are aware of it and working to fix it, doesn't really help though. Guy on the phone was a bit vague but they are hoping to get it fixed by lunchtime today, but nothing guaranteed.
I'm experiencing the same in Birmingham (Perry Barr) so it doesn't actually seem like a regional issue. What I am seeing is that the symbol next to the mobile signal indicator which says 3G,H,etc. is greyed out the way it would be if on WiFi even when not connected to WiFi.Does this sound like the same as the rest of you are seeing?