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Babington
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New sim

I ordered a new sim online yesterday. Message said technical problem your end and I would hear within 24 hours I.e. today. Heard nothing from you? Need to sort as need to use phone and register my number with PAC code given by previous provider? Help! 

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Moderator
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Re: New sim

Hi Babington,

 

Welcome to the communitySmiley Happy

 

Sorry to hear you're having difficulties getting your new SIM.

 

In this situation I would recommend calling our mobile team on 789 or alternatively on 0345 6000 789 so we can get this sorted for you.

 

Let me know how it goes.

 

Speak soon

Stephen_B
Community Moderator

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