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arls123
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New sim old number

Having moved my old number to virgin why is it that when texting friends they all come back with who is this? The number on the new sim is coming up and not my original number. Can this be corrected?
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Superuser
Superuser
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Re: New sim old number

Hi arls123,

it sounds like your number hasn't ported over correctly,

You need to give customer services a call on 789 from your mobile.

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.


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Superuser
Superuser
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Helpful Answer

Re: New sim old number

Hi arls123,

it sounds like your number hasn't ported over correctly,

You need to give customer services a call on 789 from your mobile.

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.