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aaazian
Joining in
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New sim not arrived

Ordered new sim plan on Monday 27/03. VM emailed saying it was dispatched on same day. 

Today Friday 31/03 no sim yet, but I got a letter in the post about the billing.

Is it normal to get a letter for billing first before actually receiving the sim card? I thought these should arrive in the post together? A bit frustrating, especially when I've been billed with no physical sim in hand yet.

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enlli
Knows their stuff
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Re: New sim not arrived

Seems to be the order of the day lately. 

I suspect the SIM has been sent out Royal Mail.

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