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Faheema
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New sim activation

My old phone is broken so can't receive text. How else can I authenticate my new sim?
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Re: New sim activation

Hi Faheema,

 

Welcome and thanks for posting. Sorry to hear your old phone is broken so you cant send texts.

 

Sometimes the new SIM is already activated so you may not need to do this. As you can't text to activate the SIM you will need to call us on 789 or alternatively on 0345 6000 789 so we can get the SIM activated for you.

 

Kind regards

Stephen_B
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