my account password want work need to reset it but haven't got virgin number and I need to track to see if I have to new phone to see when it's going to be delivered anyone help me
Welcome to the Community Forum and thanks for your post. I'm sorry that you aren't able access your account.
I can see that the order has been put through, however it looks like there was a problem. Give us a call on 0800 052 0238 so that we can access your account and get this sorted out for you.
Virgin Media Forum Team
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