Menu
Reply
  • 1
  • 0
  • 0
Niawyn34
Joining in
111 Views
Message 1 of 2
Flag for a moderator

New phone

my account password want work need to reset it but haven't got virgin number and I need to track to see if I have to new phone to see when it's going to be delivered anyone help me 

0 Kudos
Reply
  • 6.85K
  • 217
  • 509
Forum Team
Forum Team
54 Views
Message 2 of 2
Flag for a moderator

Re: New phone

Hi Niawyn34,

Welcome to the Community Forum and thanks for your post. I'm sorry that you aren't able access your account.

I can see that the order has been put through, however it looks like there was a problem. Give us a call on 0800 052 0238 so that we can access your account and get this sorted out for you.

 

Kind regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


0 Kudos
Reply