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Stacey1989
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New phone

I have been waiting for a confirmation email to see if I have been accepted been 3 days now and nothing what's going on????
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enlli
Knows their stuff
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Re: New phone

You andhundreds of others.

Virgin have a 4 month long 'Technical Glitch' 

You will need to phone 789 from a Virgin Phone or 0345 6000 789 from any other.

 

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Stacey1989
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Re: New phone

I have rang 3 times every time I ring it cuts me off or they put the phone down its killing off my credit and shouldn't have to do this if this said when I signed up I wouldn't have bothered
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Forum Team (Retired) Mat_H
Forum Team (Retired)
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Re: New phone

Hi Stacey1989,

Welcome to the forums Smiley Happy

I'm really sorry to hear that you're having trouble with your order. I want to get to the bottom of this. So we can look into this, I've sent you a PM detailing the next steps. You can view this by clicking the purple envelope in the top right.

Thanks,
Mat


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