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Paperboy
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New phone

I'm just about to get a new phone, if it needs a different type of Sim, can I get a new one from Virgin and keep my old number?

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Superuser
Superuser
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Re: New phone

Hi Paperboy,

yes you can Smiley Happy

You'll need to call Virgin mobile customer services on 789 from your Virgin mobile.
Or 0345 6000 789 from any other phone and request a SIM of the correct size.

You’ll be required to pay postage:
It can take 3-5 working days for Royal Mail at 99p.
Or Yodel 24 hour courier service at £2.99.

AlexKid :-)

If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.


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Superuser
Superuser
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Message 2 of 2
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Helpful Answer

Re: New phone

Hi Paperboy,

yes you can Smiley Happy

You'll need to call Virgin mobile customer services on 789 from your Virgin mobile.
Or 0345 6000 789 from any other phone and request a SIM of the correct size.

You’ll be required to pay postage:
It can take 3-5 working days for Royal Mail at 99p.
Or Yodel 24 hour courier service at £2.99.

AlexKid :-)

If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.