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Malley94
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New phone order ???

I ordered a new phone yesterday morning for delivery today.

I have had no update on this, all I get it there is a problem/glitch.

How can I find out if a) its been sent out or b) how I cancel it so I can go get another contract elsewhere

Answers are appreciated

Ben 

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Superuser
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Re: New phone order ???

Hi Ben,

unfortunately you are another victim of Virgin's "glitch"

http://community.virginmedia.com/t5/forums/searchpage/tab/message?filter=labels&q=technical+glitch

I can only recommend that you give Virgin mobile customer services a call on 789 from a Virgin mobile if you already have one

Or 0345 6000 789 from any other phone and see if they can advise you on your order.

AlexKid :-)

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