Menu
Reply
  • 23
  • 0
  • 3
samjo345
On our wavelength
79 Views
Message 1 of 2
Flag for a moderator

New phone order query

Hi,
Can someone tell me how long it usual takes for virgin to get in touch regarding a new pay monthly contract?
It's for a phone that is classed as being on back order.
I already have one mobile contract with virgin and other packages

Thanks
0 Kudos
Reply
  • 6.85K
  • 218
  • 511
Forum Team
Forum Team
50 Views
Message 2 of 2
Flag for a moderator

Re: New phone order query

Hi samjo345,

Welcome to the Community Forum and thanks for posting. You should receive confirmation of your order immediately, unless you've ordered the iPhone 7, which is taking longer due to high demand.

Checking this for you, I can see that confirmation for your order has been sent already, have you received this? Please let me know.

 

Thanks,


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


0 Kudos
Reply