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cazza26
On our wavelength
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New phone-how do I cancel?

Hi

I have just received a new phone and tariff contract but I am unable to use my old number on new phone as I need a number for old contract phone also.so I would like to cancel new contract and just keep my existing phone and contract. Do I have 14 days?  And how do I go about returning phone? 

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Superuser
Superuser
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Re: New phone-how do I cancel?

Just ring 789 and select the "I'm thinking of leaving" option.

 

Record your call.

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