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AllieD67
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New phone 4G no service

Just got my new 4g ready phone. Put sim in and done the whole set up. But it's still saying no service.  I've tried texting READY but it won't allow texts or calls so i can't contact anyone. 

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Forum Team
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Re: New phone 4G no service

Hi AllieD67,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your new 4G service on your phone. Has this been sorted out for you?

If you're still having a problem with this, please let me know and I'll look into this for you.

 

Kind regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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