My mobile was delivered today and I opened the plastic bag and the seal on phone is already broken. Phoned Virgin tec, said I have got to send back in bag when it arrives and then I can have a replacement after 5 days ? when they was selling me the phone yesterday, they said any problems we will get it changed in 24hrs. I prefer not to have problems or the seal broken already . why cant yodel deliver a new replacement and pick this one up.