New mobile - having issues with getting service in new phone
I just got my upgrade from a Samsung 4 mini to a Samsung 7 edge. I've copied all the information over to the new phone but it says it still has no service. My new monthly payment starts on the 15/04/2017 - do I need to wait until then to use my new phone?
I think I'm missing something! Can anyone advise what I need to do?
I've put the new sim I received into my new phone but my old phone is still working perfectly. I'm lost.