Hi Ive just changed over from PAYG to a monthly rolling contract. Please can someone tell me what happens when I want to use the internet whilst away.
We are due to go to Greece next week and want to know what i need to do to get access to the internet.
As a new customer the letter i received today from Virgin states i need to have paid 3 bills before i can use my data. Is there any way round this ie topping up some money on my account to then buy data out there when i arrive or can i not use my phone on this new contract?
You'll need to contact customer servises and ask them to activate roaming on your account.
As a "new" customer you will probably be asked for a £50 deposit.
(Be sure to specify that you need data roaming to be active too as some customers, although able to call and text from abroad have had to make a further call to customer services in order to be able to use mobile data).
Let us know how you get on.
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