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New contract issue



Can someone please help me?


I ordered a phone online on monday and I didn't receive any email stating the status of my order. I called yesterday and was told that there was an issue with stock and I would receive an email. I just called to check the stock as I still haven't received an email.


I was told to check the phones stock I needed to have another credit check done or he could ask his mate about the stock..... I was then told it is in stock but he then wanted me to answer all the questions that I originally did on the original order.


I'm a little confused as to what the status of my order actually is because the person i spoke to wasn't very clear with me.


Any assistance would be appreciated.



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Forum Team (Retired) Mat_H
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Message 2 of 2
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Re: New contract issue

Hi Haxed,


Thanks for posting Smiley Happy


I'm really sorry that you haven't received any news regarding your order. We want to get this all sorted for you.


Are you able to PM me your full name, Address and 3 characters of your password if you have one with us?


You can PM me by clicking on the image of my face and selecting the send me a message option on the right hand side.


Let me know once you've sent this over.



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