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THX2208
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New Sim

I recently received a new sum for my Samsung s5. After one day the 3g is working fine but no calls at the moment. It's coming up to two days after activation. Is this normal?

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Re: New Sim

Hi THX2208,

 

Sorry to hear you're having difficulties making calls on your new SIM.

 

This is strange as the SIM should work straight away.

 

I would recommend calling our mobile team on 789 or alternatively on 0345 6000 789 so we can get this sorted for you.

 

Hope this helps.

 

Let me know how it goes.

 

 

 

 

 

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules



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  • 4.44K
  • 139
  • 333
Moderator
Moderator
345 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: New Sim

Hi THX2208,

 

Sorry to hear you're having difficulties making calls on your new SIM.

 

This is strange as the SIM should work straight away.

 

I would recommend calling our mobile team on 789 or alternatively on 0345 6000 789 so we can get this sorted for you.

 

Hope this helps.

 

Let me know how it goes.

 

 

 

 

 

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules