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paulstel
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New Phone - Alcatel Onetouch

Am having trouble doing messages.  Have input contacts but when I go into create message and try and bring up the name of the person I want to text, it comes up with numbers.  Phone instructions don't seem to be that helpful and are quite confusing. 

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Forum Team (Retired) Mat_H
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Re: New Phone - Alcatel Onetouch

Hi Paulstel,

Welcome to the forums Smiley Happy

Sorry to hear that you've having some issues with creating messages. I've looked into this and I can't see anything on my side to change this. If you view your contacts, are you able to select the send a message option from there?

Thanks,
Mat


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paulstel
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Re: New Phone - Alcatel Onetouch

no cant seem to.  am pressing contacts, then initial letter of contact I want to send message to, then move down to highlight that persons name, then options get edit, delete, copy or send vcard.  am wishing I had managed to persuade my husband with nokia make of phone as these seem to be pretty simple to understand and less confusing than some of the others.  any help is appreciated as getting frustrated as unable to work out how to use phone properly Smiley Happy

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Forum Team (Retired) Mat_H
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Re: New Phone - Alcatel Onetouch

Thanks for your reply Paulstel Smiley Happy

 

I've looked into this and I've found a walkthrough for this on a site here.

 

Give this a go and let me know how you get on.


Thanks,

Mat


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paulstel
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Re: New Phone - Alcatel Onetouch

don't think these instructions are for this phone.  have tried but don't believe the phone we have is an android as we only seem to have menu, then phone, alarm, messages, etc.  the phone we have doesn't look as big as the phone in the picture for the instructions you have in the walkthrough.  box has 10.16G on it (not sure if this helps at all)

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Forum Team (Retired) Mat_H
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Re: New Phone - Alcatel Onetouch

I will do some further research into this for you Paul and will let you know as soon as possible.


Thanks,


Mat


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paulstel
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Re: New Phone - Alcatel Onetouch

ok, many thanks for your help Smiley Happy

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