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DJKIOM
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Network stopped working in Spain

Hello,

I have 3 Virgin phones which I use regularly in Spain with no problems - until last night when network signal disappeared on all three phones and hasn't returned! Any suggestions?

Cheers,

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Superuser
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Re: Network stopped working in Spain

Hi DJKIOM,

 

there is a known network issue with roaming at the moment.

The "Sticky" at the top of these forum posts: Issues with Roaming in the EU

They are working to fix it. Periodically switch flight mode or your phone off/on again in order for it to search and hopefully connect to an available partner network as the problem becomes resolved.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.


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Superuser
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Re: Network stopped working in Spain

Hi DJKIOM,

 

there is a known network issue with roaming at the moment.

The "Sticky" at the top of these forum posts: Issues with Roaming in the EU

They are working to fix it. Periodically switch flight mode or your phone off/on again in order for it to search and hopefully connect to an available partner network as the problem becomes resolved.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.