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Hutchinsonp2
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Network connection

My Nokia Lumia Windows phone will not connect to the virgin media mobile network. I have just returned from Portugal where it was working fine. I set it to flight mode coming back and it will not now connect.

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Superuser
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Re: Network connection

Hi Hutchinsonp2,

 

try turning flight mode off and on again.

If the phone doesn't connect to the Virgin Mobile network itself. Go to settings and do a manual search for networks:

Settings > mobile+SIM > SIM settings > Network selection > search for networks

If it finds Virgin, select it.

Let us know how you get on.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.


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Superuser
Superuser
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Message 2 of 4
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Helpful Answer

Re: Network connection

Hi Hutchinsonp2,

 

try turning flight mode off and on again.

If the phone doesn't connect to the Virgin Mobile network itself. Go to settings and do a manual search for networks:

Settings > mobile+SIM > SIM settings > Network selection > search for networks

If it finds Virgin, select it.

Let us know how you get on.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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Hutchinsonp2
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Re: Network connection

Thanks. I did a manual network search on sim settings and virgin came up marked as 'forbidden'. So I did a second manual search and the stupid thing connected. Problem solved (I think). Thanks again.

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Superuser
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Re: Network connection

Hi Hutchinsonp2,

you're welcome Smiley Happy

AlexKid :-)

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