I am experiencing issues with my mobile - texts fail to send or I get a message that I've no network despite the phone showing full signal, this happens at home and at work. Also when trying to make phone calls I get a message telling me I'm not connected to the network. These issues have been going on for some time now - does anyone else have the same problems?
If there are no issues seen here, there are a few things you can try like removing the SIM card and battery to reboot the phone, as well as factory resetting your handset.
If you are still not picking up a network, give us a call on 789 (Freephone from a Virgin Mobile) or 0345 6000 789 (from any other phone) or 150 (free from a Virgin Media landline) to speak to our Mobile Tech team for further support with this.
Please let us know how this goes for you.
Virgin Media Forum Team
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