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wchuk74
On our wavelength
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NOT IMPRESSED...BEING CHARGED FOR SO CALLED PHOTOS WHEN AINT SENT NAFF ALL

My wife received 4 messages today in quick succession, supposed to be from me saying I'd sent photos, by MMS, why would I when I got whatsapp or even imessage, and before you all say, it's cause imessage wasn't available, I have done settingts so nothing sends if imessage unavailable.

 

But that's be side the point, the point being I never sent jack!!!!

 

Speaking to customer service is like talking to a new born child.  NOT HAPPY

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Forum Team (Retired) Mat_H
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Re: NOT IMPRESSED...BEING CHARGED FOR SO CALLED PHOTOS WHEN AINT SENT NAFF ALL

Hi wchuk74,

 

Thanks for posting.

 

I'm really sorry that you've had some issues with MMS messages. I'll make sure we get to the bottom of this for you. On your online account, are there any messages sent from your number?

 

Let me know when you can.

 

Thanks,


Mat


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Forum Team (Retired) Mat_H
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Re: NOT IMPRESSED...BEING CHARGED FOR SO CALLED PHOTOS WHEN AINT SENT NAFF ALL

Hi wchuk74,

 

How are you getting on with this?


Let me know if there's anything I can do to help.

 

Thanks,

Mat


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