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GBBB04
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NO VOICEMAIL

My voicemail does not work.  I have called the helpdesk 6 times in the past 3 days and been given a variety of excuses and lies each time and been told each time that it has been resent and will be fixed shortly.  Not happened so far and the call center workers are completely incompetent.

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J0hn
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Re: NO VOICEMAIL

Ok, voicemail can be a pain for you and them what happens when you press and hold "1"

Does your account show its set up?

It might be that the issue is with EE not Virgin, but you still need to call 789, speak to tech support, they should be able to get it resolved, but may be not a same day resolution.

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Forum Team
Forum Team
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Re: NO VOICEMAIL

Hi GBBB04

Welcome to the community.

Sorry to hear you've been having some issues with your Voicemail service.

I've dropped you a PM with some more information - please respond to the PM directly and we'll get you some help with this.

Many thanks

Mark Y
Forum Team

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