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Bow-cage
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My virgin smart app will not work help please

Am in "Athens" my smart app will not work, am in my 70's need help please?   It just states each time try again! 

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Re: My virgin smart app will not work help please

Hi Bow-cage,

 

Welcome to the forum and sorry to hear you're having trouble with your app. I'm not entirely sure but are you referring to the Smartcall App? If so then I'd advise you that this will only work over wireless and not 3G or 4G so you'll have to be connected to the hotel/cafe/anywheres wifi signal for it to work. Also just be sure that you have the latest version of the app, one way of fixing this is to uninstall and then reinstall the app on the phone. 

I hope this helps and let us know how you get on. 


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