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LouisaB
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My sim card hasnt arrived yet ordered it last week can't even log into my online account

I ordered a simple card early last week and it hasn't arrived yet, haven't received any emails apart from the confirmation one and I can log in online, when my mum ordered hers it arrived in a few days

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Re: My sim card hasnt arrived yet ordered it last week can't even log into my online account

Hi LouisaB,

 

Welcome to the community and thanks for posting.

 

Sorry to hear you've not received your SIM card from us. I'd like to get this sorted for you.

 

Are you still waiting for the SIM to arrive? If so I would suggest giving our mobile team a call on 0345 6000 789 so we can chase this up for you.

 

Let me know how it goes.

 

Kind regards

Stephen_B
Community Moderator

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