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Hanner
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My phone won't work abroad

So I know this is a common issue from what I can gather from the forums. My phone is not working abroad and every time I try to swith on roaming on my account online it reverts back to off. I can't call virgin as my phone isn't working... obviously. What do I do?
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Superuser
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Re: My phone won't work abroad

Hi Hanner,

are you a pay monthly customer and have you had your account for more than three months as this is necessary before roaming can be activated on pay monthly accounts.

AlexKid :-)

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