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margaret2016
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My order

Hi there, 

I'm wondering if you could help me I ordered a gold samsung Galaxy S6 from virgin media last night got an email back with my order summary but it also said my order may be delayed due to a technical issue so i have to wait 24 hour then they will be back in touch to complete my order. still been waiting and dunno what's happening with this?

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Superuser
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Re: My order

Hi margaret2016,

If this was only last night then the 24 hours aren’t up yet but if you’re concerned then you could give Virgin mobile customer services a call on 789 or 0345 6000 789 from any other phone and see if they can help.

AlexKid :-)

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Superuser
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Re: My order

Hi margaret2016,

If this was only last night then the 24 hours aren’t up yet but if you’re concerned then you could give Virgin mobile customer services a call on 789 or 0345 6000 789 from any other phone and see if they can help.

AlexKid :-)

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margaret2016
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Re: My order

I've still not heard back and that's been 24 hours?
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Superuser
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Re: My order

Hi,

rather than wait any longer, why don’t you give Virgin mobile customer services a call on 789 from a Virgin mobile or 0345 6000 789 from any other phone and see if they can give you an update on your order.

AlexKid :-)

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If you want to say thanks > click 'Kudos'.
If this has helped answer your question > click 'Helpful Answer' also.

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