They rarely ring. It is probably to do with the credit check.
As a Virgin Media customer you can use your Virgin landline to ring 150 and select the mobile option or call 0345 6000 789 from another phone. (789 if you already have a Virgin mobile)
I am sorry to see that you haven’t had any information about the parked order. I can check this for you if you like?
So that I can check this for you, I will shortly send you a private message. To pick this message up please click on the envelope on the top right hand corner.