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Harrymuir
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My new phone only allows emergency phone calls only why

My phone only allows emergency calls only why

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Re: My new phone only allows emergency phone calls only why

Hi Harrymuir,

 

Welcome to the forumSmiley Happy and thanks for your post,

 

Sorry to hear you're only able to make emergency calls off your handset.

 

There are many factors that could cause this, one of which maybe signal issues in you area.

 

I will send you a private message shortly (red envelope, top left hand side) so I can take a look at this for you.

 

Speak soon.

 

Take care

 

 

 

Stephen_B
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Clarite
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Re: My new phone only allows emergency phone calls only why

Hi, same thing here, I'm in HA8 6AS and got a new LG Spirit today, charged it and am able to see email messages but cant' send texts or call.

I've tried to activate the sim but it's an upgrade so the sim is valid already I think, there was no link to activate it.

Any ideas?

Thanks

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Re: My new phone only allows emergency phone calls only why

Hi Calrite,

 

Sorry to hear your having difficulties getting your new handset up and running

 

I'd like to help you get this sorted.

 

I would recommend you give our mobile team a call on 789 or alternatively on 0345 6000 679 so we can take a look at the SIM for you and get this sorted out asap for you.

 

Let me know how it goes.

 

Many thanks

Stephen_B
Community Moderator

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Re: My new phone only allows emergency phone calls only why

Hi Clarite,

 

Did you manage to get this sorted?

 

Let me know if you need anything.

 

Take care

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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