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lineyj1
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My mobile number still hasen't been transferred been waiting since monday

Been waiting since monday for my mobile number to be transferred over to my new sim rang yesturday ther said it should be by that night still not sorted the had all my information since last friday 24/05/15 and its still not done.

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jhuk
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Re: My mobile number still hasen't been transferred been waiting since monday

Is this from VM to VM (Sim swap/new phone) or from another provider to VM?

 

I ask as if its the later did you get a PAC code from them?

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lineyj1
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Re: My mobile number still hasen't been transferred been waiting since monday

Im transfering from vodafone to virgin I rang up friday gave virgin my pac code and they said it would be done on the monday 

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jhuk
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Re: My mobile number still hasen't been transferred been waiting since monday

I also called in PAC code on Fri so it was Mon (normally its 1 day if not weekend).

 

I got a TXT MSG to phone around 13:30 to say my "old" number was now ported across but it took a while for my online account to show changes and it will be after midnight before VM systems fully updates as it does each night.

 

I would call retentions and ask to speak to a mobile tech, if you go through the normal 789 number you will get 1st line and most times overseas and loose the will to live.

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