Hi, I got an iPhone 5c on contract last year and for the past month or so I have been having problems with it. But now the most recent issue is that it keeps freezing when I try to search for things on the Internet or go on Facebook ect. Also, I'm not sure if this is just something I am doing wrong but when I'm out and about and need to use the Internet using 3G it always says its connected but when then I go to try and search for something it always says can't load. So this has become very annoying as it is happening every time I come to use it. I am looking to get rid of this phone and just change it, is this possible & will it cost me extra to change?? Thanks, I hope someone can help!!
I did this yesterday but today when I tried to go on the Internet and end a call I got it once again froze. To be honest I'm not really getting on well with the 5c and is their anyway I could just change to a different model phone?