Sorry to hear your having issues with our My Account app.
This is not something I've ever come across before. We don't currently have any issues listed for the My Account app.
Have you tried uninstalling and reinstalling the app as a factory reset may not always clear this data.
Can you make sure you are able to log into Your Account online here as this may indicate a further issue.
Hope this helps.
The do's and don'ts. Keep the community welcoming for all. Follow the house rules
Thank you, Stephen.
As irony has it, the app has not signed me out since I last posted. It has what doctors might call spontaneous remission.
If it should happen again, I'll post here.
Thanks for the update.
Glad to hear it been working ok for you.
Typical of technology isn't it. Did you switch it off and then back on again
Let us know if you get any further issues.
Oh, I've restarted the machine countless times, Stephen. Force stop the app; clear the data; restart the machine, even do a factory-level reset (albeit for a different reason)…
The only thing that worked was posting a request here!
It uses a cookie and I assumed I was removing it running CCleaner but I have not ran CC this week and cookie is still lost, slight PIA to get it to work again.
I don't use apps like CCleaner or task killers. They are unnecessary on modern operating systems, especially Linux ones such as Android.
That is your opinion/choice, one I do not share and I get back a lot of my 16GB storage on my Moto X after running it weekly.
Very useful in Windows, do not use Loonsux and android is so advanced it still cannot do 24FPS for movies.
Moot point anyhow but was one of things that sprung to mind in my case.
I can imagine how annoyingly frustrating this must have been. I blame my ever receding hairline on the countless fights with the technology in my house that decide to work after playing up randomly.
The joys of modern life.
Maybe when I replied using that smiley face it sent some hidden set of commands through my system to resolve this for you
If the issue returns just get back to me there will be a smiley face waiting
Pleasure speaking with you pannsoln