Hi I’ve recently downloaded the My A/C App, logged on with WiFi turned off as instructed, switched WiFi back on again, tapped “connect me by WiFi in future - yes please”, got a message saying you can now use the App on Wifi but will have to re - register if you don’t log on at least once every 30 days. I now find that every couple of days (this is nowhere near 30 days) I can’t access my A/C through the App without going all through the original process of turning WiFi off and back on again (the last time I did this I forgot to reconnect to WiFi and used almost 50% of my Data allowance for the month in 6 hours). I use a Galaxy S5 and my wife has a Galaxy S4 and has exactly the same problem ???
Reinstalled and monitored - still have to turn WiFi on and off every 5/7 days and go through the process of "would you like us to set you up for WiFi access" - no where near the "log in at least once every 30 days to keep WiFi connection" - same thing happens to my wife using a Samsung S4 mini.