So my ridiculous problem is that I have moved to Malaysia, tried a Malaysian sim card in my phone which didn't work (no sim card - no service), so tried to put back my previously working UK sim card...which also decided not to work. It was working perfectly in Malaysia up until I reinserted it after the Malaysian sim failing.
I've lived abroad before and not had this problem, i'm not sure what it's down to. But because of this I can't call virgin, which basically appears the only option for contact - as the online chat is never available. I don't have access to other phones to call from either.
So please can someone from Virgin see this, and contact me!? Or someone who is a phone whizz try to explain what my problem might be. Or both.