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Tubbbs45
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Mobile wifi

Error. Sorry SIM card not accepted. Please check account.

This message appears when I tried to access virgin mobile wifi app. Calls and texts are working with the SIM card.
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Forum Team
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Re: Mobile wifi

Hi Tubbbs45

Welcome to the community Smiley Happy

Sorry to hear about the issues you're having with the WiFi app.

Could I ask which handset you're using and whether it's a Virgin Mobile SIM card?

Many thanks

Mark Y
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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