I set up my phone via 789 to work abroad before I left but it will not now work at all - no messages, phone calls, wifi etc.
I can't check my account online as I did not set it up before leaving and to set it up now I need to verify I am me by seeing the text message sent by virgin - which I can't because I can't receive messages!
I can't call anyone, as my phone doesn't work, and am using my iPad on wifi to do this.
I'm really sorry that you're having some issues with roaming. I want to get this all sorted for you, are you able to PM me your full name, mobile number and 3 characters of your password? You can PM me by clicking on my face and selecting the send me a message option.