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Jonolen
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Mobile transfer

Can I transfer monies from my old broke mobile to my new mobile number of have I lost it to Virgin????

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Jonolen
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Re: Mobile transfer

OK thanks for the info - will get in touch with them as old phone (a Sony E K700i) not even listed as so old therefore not worth ought -they need to cancel the number too - Cheers

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Enceladus1
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Re: Mobile transfer

Simply transfer the SIM card, that has the credit balance, to the new phone. The new phone will then have the existing number and credit balance. You might have to get the new phone unlocked if it is currently locked to some other network

 

If the SIM card in the broken phone is not working or is the wrong size then ring Virgin Mobile and request a replacement. Usually sent free of charge.

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Jonolen
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Re: Mobile transfer

OK thanks for the info - will get in touch with them as old phone (a Sony E K700i) not even listed as so old therefore not worth ought -they need to cancel the number too - Cheers

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Forum Team (Retired) Mat_H
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Re: Mobile transfer

Hi Jonolen,

 

Welcome to the forums Smiley Happy

 

Sorry to hear your old mobile has broke. Have you got in touch with us yet?

 

Please let me know how you get on. I'm here if you need me Smiley Happy


Thanks,


Mat


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Forum Team (Retired) Mat_H
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Re: Mobile transfer

Hi Jonolen,

 

I hope all is well. If you need any info or help with transferring the sim, please feel free to let me know Smiley Happy

 

Thanks,

Mat


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Jonolen
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Re: Mobile transfer

To Mat-H  - Yes did get in touch-old sim tooo big for new phone  (is Micro sim) so purchased new micro sim 99p and set with new phone no. also got old phone money left transferred to new phone  - A good result all round .

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Forum Team (Retired) Mat_H
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Re: Mobile transfer

Glad to hear it's all sorted now Jonolen Smiley Happy

 

Feel free to let me know if you have any other questions regarding your mobile.

 

Have a great day.

 

Thanks,

Mat


 


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lianaidaren
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Re: Mobile transfer

To transfer data from one mobile phone to the other, pro mobile transfer can help you do that. Just search it online. 

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Forum Team (Retired) BenD_H
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Re: Mobile transfer

Hi Lianaidaren,

 

Thank you for adding to this post from October last year Smiley Happy

 

We really appreciate the input and look forward to seeing you more in future posts Smiley Happy

 

Take care and thank you.

Ben


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