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silverback3
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Mobile signal very bad

Hi 

 

I have 2 mobile phone accounts and I have noticed the signal get worse and worse. each time I phone up customer services they get me to check the settings and they are all correct. I have asked to cancel my contract as the service is so poor and they said i have to pay £200 to cancel one account and £150 for the other.  I have asked to escalate the issue but just get ignored. Has anyone got any advice on how to get this resolved. 

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Forum Team (Retired) Mat_H
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Re: Mobile signal very bad

 Hi Silverback3,

 

Welcome to the forums Smiley Happy

 

I'm really sorry that you've had some issues with signal in your area. I want to look into this for you.

 

Are you able to PM me your full postcode so I can check this out? You can do this by clicking on the image of my face and selecting the send me a message option.

 

Looking forward to hearing from you.

 

Thanks,

 

Mat
 


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silverback3
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Re: Mobile signal very bad

Hi Matt

 

Did you get my postcode?

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Forum Team (Retired) Mat_H
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Re: Mobile signal very bad

Hi SilverBack3,


I did indeed get your PM Smiley Happy

 

I'll be in touch very shortly to help with this.


Thanks,


Mat


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