..just hangs.(Firefox 51.0.1). Ditto using my mobile. The "back end" works as I managed by judicious hitting of the "x" during load on my mobile, to finally get the login page displayed.
Yeah, it's been a bit funky on Chrome/Safari on my Macbook. I've found it actually does load up in about 90 seconds if I leave the tab open.
Thanks for the hint guys, I found the problem..
..is "dead". In Firefox <ctrl><shift><I> [Network] then paste in https://mobile.virginmedia.com/ecare/login. Will a VM staffer see this and get the problem fixed?
They'll just swap it for another bug next time they rollout a fix for something else.